Let's take your marketing strategy to the next level, together.

Let's take your marketing strategy to the next level, together.

How Uber’s targeted offline campaign drove 6,700 new riders in just six weeks

529,000

Flyers distributed

6,700

New riders acquired

Industry:
Mobility / rideshare
Campaign type:
Hand to hand

The challenge

As one of the world’s most recognized rideshare brands, Uber needed a scalable, affordable, and measurable way to acquire riders during its market push in Australia. Rising digital ad costs and heavy competition from other mobility players made it essential to test an offline performance channel that could:

  • Rapidly acquire high-intent users during launch
  • Drive conversions with localized offers
  • Complement digital campaigns with trackable, ROI-positive offline activations

To achieve this, Uber turned to Oppizi to run a six-week flyering campaign designed to deliver measurable rider growth across key Australian cities.

Our solution

H2H campaign

Channel:
Hand to hand (H2H)
Strategy:

Flyers were distributed in high-traffic urban zones like transit hubs and shopping districts, targeting commuters and young professionals most likely to try Uber. Flyers carried QR codes with an exclusive “First Ride Free + Discounts” offer.

Reasoning:

Face-to-face distribution captured attention at the exact moment of need, whil Oppizi's real-time tracking ensured every redemption was measurable and attributable.

The result

In just six weeks, Uber’s Australian campaign demonstrated the power of offline as a performance channel.

  • More than 529,000 flyers were distributed, driving over 6,700 first-time riders at a conversion rate of 1.3%.
  • The campaign proved that hand-to-hand distribution could efficiently scale customer acquisition at a lower cost than digital.

Beyond this single activation, Uber’s long-term partnership with Oppizi has spanned more than a decade, resulting in 100 million+ flyers distributed across three continents.

Together, we have consistently fueled new city launches and sustained user growth worldwide. In recognition of these results, Uber named Oppizi its preferred global flyer distribution partner in 2024, cementing the role of offline marketing in Uber’s growth strategy.

“Oppizi supported us in an offline marketing campaign across Australia and New Zealand. This comprised of Door to Door and Hand to Hand channels in Australia across 5 cities, and Direct Mail in New Zealand. This campaign overachieved in number of customers engaged. These included current high-value customers and newly acquired customers. There was useful insight from an offer testing, flyer location and customer engagement that will be adapted for future campaigns."
Aswin Chow
Senior Manager at Uber

Uber's campaign results with Oppizi

529,000

Flyers distributed

6,700

New riders acquired

Want to see these results for yourself?

Why it worked

Timely offers

Strategic first-ride discounts delivered via flyers created a strong incentive for immediate action, directly boosting conversions and sign-ups.

Data-driven optimization

Real-time dashboards tracked redemptions and made it possible to optimize performance at scale.

High-intent targeting

Flyers reached commuters, travelers, and urban professionals most likely to need rides immediately, right where demand was strongest.

Reach new customers:
Get started today with Oppizi

DOOR TO DOOR
D2D
HAND TO HAND
H2H
DIRECT MAIL

Related solutions

Direct mail
Send your message directly to your client through their local...
Door drop
Capitalize on the power of face-to-face interactions with hand to...
Flyering
Reach your clients at home by delivering promotional materials straight...