DiDi establishes market presence & acquires 165,000+ customers via offline marketing

5.5M

Distribution de dépliants

3%

Taux de conversion

L'industrie :
Mobilité / covoiturage
Type de campagne :
Main à main et publipostage

Le défi

Launched in a saturated Australian ride-hailing market, DiDi needed to build brand awareness and establish itself against well-known competitors. As a new entrant, the company sought a strategy that would not only make its name recognizable but also drive measurable customer acquisition in key cities.

Their goals were to:

  • Increase brand visibility across major Australian cities
  • Acquire a significant number of new customers efficiently
  • Complement digital marketing efforts with offline touchpoints
  • Establish a reliable offline acquisition channel to scale rapidly

Notre solution

H2H / D2D campaigns

Chaîne :
Hand to hand / Door to Door
Stratégie :

Flyers were distributed in high-footfall zones such as transport hubs, business districts, and residential neighborhoods, maximizing reach to people likely to use ride-hailing services.

Raisonnement :

Face-to-face distribution allowed DiDi to build trust and credibility in a competitive market by introducing the service in everyday environments.

Publipostage

Chaîne :
Direct mail (DM)
Stratégie :

DiDi delivered promotions directly to households, including "First Ride Free" and "$20 off" vouchers, reaching both new customers and reactivating lapsed users.

Raisonnement :

Direct mail allowed DiDi to reach potential riders in a personal setting, encouraging trial and repeat usage while reinforcing brand awareness outside of high-traffic public areas.

Le résultat

Between 2018 and 2022, Oppizi delivered over 5.5 million flyers on behalf of DiDi, generating more than 165,000 new customers. The campaigns demonstrated that offline marketing can effectively accelerate growth, even in a crowded market.

  • 5.5M flyers and mailers distributed across five cities, leading to 165,000+ new customers acquired
  • Increased brand awareness in competitive urban markets
  • Validated offline marketing as a scalable, trackable acquisition channel alongside digital campaigns

For DiDi, offline marketing proved to be a powerful performance channel—measurable, targeted, and capable of delivering real-world customer growth.

“It’s Interesting as Oppizi is at the top and bottom of the funnel at the same time. Oppizi raises awareness but also converts well.”
Douglas Toy
Head of Marketing at DiDi ANZ

DiDi's campaign results with Oppizi

5.5M

Distribution de dépliants

165,000

Customers gained

Vous voulez voir ces résultats par vous-même ?

Pourquoi cela a fonctionné

Suivi fondé sur des données

DiDi monitored campaign performance in real time through Oppizi’s dashboard, enabling adjustments and ensuring each flyer contributed to measurable results.

Targeted urban reach

Flyers were distributed in high-footfall areas like transport hubs & business districts, ensuring the message reached potential riders at the right time and place.

Special offers

Exclusive offers such as "First Ride Free + $20 in ride vouchers" lowered barriers to trial, encouraging sign-ups and boosting early adoption.

Atteindre de nouveaux clients :
Commencez dès aujourd'hui avec Oppizi

PORTE À PORTE
D2D
DE MAIN EN MAIN
H2H
COURRIER DIRECT

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