Case Study

BCHEF gains more than 500 new customers with 8 multi-city flyering campaigns

A French fast-casual chain with 60+ locations needed a performance-grade offline strategy to launch new restaurants in competitive urban neighborhoods.

BCHEF student-formula flyers

589

Orders

1.4%

Conversion rate

0.74%

Scan rate

CompanyBCHEF
IndustryRestaurant / Fast Casual
Campaign Type
Hand to HandDoor to Door
Duration8 campaigns Β· 10 cities
The Challenge

Opening in competitive neighborhoods β€” and making it count

BCHEF, a French fast-casual restaurant chain with 60+ locations, was opening new locations in Lille and Paris. Each launch came with the same challenge: filling seats fast and making a strong first impression in competitive neighborhoods.

With these campaigns, BCHEF sought to:

BCHEF needed a solution that went beyond traditional offline tactics; something measurable, targeted, and effective at street level.

Campaign objectiveGrand Opening Performance
  1. 01Drive foot traffic during grand opening weeks
  2. 02Build awareness in local communities beyond digital ads
  3. 03Reach the right people in the right places, with offers compelling enough to convert
  4. Target geographyHigh-traffic zones near each new restaurant
The Solution

A two-pronged offline activation strategy

Oppizi deployed a dual-channel approach combining street-level engagement with residential coverage so every nearby resident heard about the opening.

Hand to Hand (H2H)

Street-Level Direct Engagement

Strategy

Oppizi conducted targeted flyer distributions in high-traffic areas near each new restaurant. Brand ambassadors engaged passers-by on site, handing out flyers with promotional offers. Each flyer featured an exclusive and trackable promotional offer, linking offline distribution to a measurable action such as a redemption. It is this connection that enabled BCHEF to track redemptions in real time and treat offline as a performance channel, not just as a brand awareness lever.

Why it was chosen

Hand-to-hand distribution enabled BCHEF to engage the community directly, build awareness quickly, and generate immediate action. For restaurants, this timing is hard to match with digital advertising: a flyer reaches people nearby exactly when they're hungry or planning their next outing, turning street-level awareness into an immediate visit. This made hand-to-hand distribution a natural choice for filling tables quickly and making a strong first impression during BCHEF's opening weeks.

Campaign Results

8 campaigns. 10 cities. Measurable impact.

Through 8 campaigns conducted in 10 cities to support restaurant openings and drive local development, Oppizi helped BCHEF generate more than 500 new customers. These customers came directly to the restaurant to take advantage of the promotional offer on the flyers, demonstrating flyering's ability to generate qualified and measurable foot traffic to points of sale.

589

Orders

Generated across 8 campaigns

1.4%

Conversion rate

Flyer to order tracked

0.74%

Scan rate

Across 10 cities

Drove an immediate surge in in-store engagement and foot traffic during grand openings

Proved offline activation to be both cost-effective and scalable, making it an ideal solution for time-sensitive restaurant launches

Methodology

Why it worked

Three interconnected factors turned a traditional flyering exercise into a performance-grade marketing channel with a measurable ROI.

Real-time performance tracking

BCHEF monitored campaign metrics via Oppizi’s platform, enabling adjustments and measurable ROI.

Targeted local reach

Flyers were distributed in high-traffic zones near each restaurant, reaching the right audience at the right time.

Face-to-face engagement

Brand ambassadors created trust and excitement, encouraging immediate action and in-store visits.

Client Testimonial

The numbers speak for themselves β€” BCHEF's grand opening campaign proved offline marketing can be every bit as measurable as our digital channels.

Marie Hauet

Marketing & Communication Manager

BCHEF

Key Takeaway

Offline marketing as a performance channel

For BCHEF, offline marketing has thus become a true local acquisition lever, complementary to digital campaigns, enabling effective support for restaurant openings and the development of new areas.

Offline marketing became a performance channel β€” trackable, targeted, and tied directly to new customers.

Related solutions

Our channels

Use addressed targeting for precision and Every Door Mail for neighborhood-level scale β€” both tracked, both measurable, both backed by the power of AI.

Learn more about Direct Mail
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