Case Study

BCHEF gains 300+ new customers in 2 weeks with multi-city flyering campaign

A French fast-casual chain with 60+ locations needed a performance-grade offline strategy to launch new restaurants in competitive urban neighborhoods.

BCHEF student-formula flyers

12,600

Flyers Distributed

2.3%

Conversion Rate

300+

New Customers

CompanyBCHEF
IndustryRestaurant / Fast Casual
Campaign Type
Hand to HandDoor to Door
Duration2 Weeks (Grand Opening)
The Challenge

Opening in competitive neighborhoods β€” and making it count

BCHEF faced the classic new-location problem: a grand opening only works if local people actually walk through the door in the first two weeks. In dense, competitive Paris and Lille neighborhoods, digital ads alone weren't moving foot traffic fast enough.

They needed a solution that was measurable, targeted to the streets around each restaurant, and able to prove ROI down to the individual redeemed offer.

Campaign objectiveGrand Opening Performance
  1. 01Maximize walk-ins during grand opening week in Paris
  2. 02Reach local residents via door-to-door neighborhood coverage
  3. 03Create measurable ROI with trackable redemption offers
  4. 04Activate in-store engagement with brand ambassadors
  5. Target geographyHigh-traffic zones near each new restaurant
The Solution

A two-pronged offline activation strategy

Oppizi deployed a dual-channel approach combining street-level engagement with residential coverage so every nearby resident heard about the opening.

Hand to Hand (H2H)

Street-Level Direct Engagement

Strategy

Brand ambassadors distributed flyers in high-traffic zones around each restaurant, engaging passers-by face to face during peak lunch and dinner hours.

Why it was chosen

Direct community engagement creates awareness quickly and puts a friendly face to a brand-new location.

Campaign Results

Two weeks. Two cities. Measurable impact.

The numbers speak for themselves β€” BCHEF's grand opening campaign turned offline flyering into a trackable acquisition channel.

12,600+

Flyers Distributed

Across Paris & Lille combined

2.3%

Conversion Rate

Flyer to new customer tracked

300+

New Customers

Generated in the opening period

Nearly 50% redeemed the offer within the first week

Immediate surge in in-store engagement across both cities

70,000+ total flyers distributed across all BCHEF activations

Methodology

Why it worked

Three interconnected factors turned a traditional flyering exercise into a performance-grade marketing channel with a measurable ROI.

Real-time performance tracking

Trackable redemption codes meant every flyer-driven customer could be attributed and the campaign optimized on the fly.

Targeted local reach

Distribution was concentrated in the exact streets and households most likely to become regulars of each new restaurant.

Face-to-face engagement

Real-world interactions create focus and presence that digital impressions simply can't match at a grand opening.

Client Testimonial

The numbers speak for themselves β€” BCHEF's grand opening campaign proved offline marketing can be every bit as measurable as our digital channels.

Marie Hauet

Marketing & Communication Manager

BCHEF

Key Takeaway

Offline marketing as a performance channel

For BCHEF, this campaign demonstrated that offline marketing, executed and measured properly, drives real customers through the door β€” and does it with ROI you can prove.

Offline marketing became a performance channel β€” trackable, targeted, and tied directly to new customers.

Related solutions

Our channels

Use addressed targeting for precision and Every Door Mail for neighborhood-level scale β€” both tracked, both measurable, both backed by the power of AI.

Learn more about Direct Mail
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