Case Study

How ClassPass attracted 1,000+ new users in 4 weeks with targeted offline campaign

ClassPass is the largest health club aggregator, maintaining over 30,000 health clubs across 28 countries. From Canada to Singapore, ClassPass provides access to a range of exercise facilities and classes both on and offline. ClassPass chose Oppizi to carry out campaigns across five Australian cities.

How ClassPass attracted 1,000+ new users in 4 weeks with targeted offline campaign hero

130,000

Flyers distributed

1,000+

New users

5

Cities

CompanyClassPass
IndustryFitness
Campaign Type
Hand to handDoor to Door
Duration4 weeks
The Challenge

Localizing a US brand for Australian cities

ClassPass, the world’s largest health club aggregator, gives members access to more than 30,000 fitness studios and gyms across 28 countries. With so much competition in the health and fitness industry, ClassPass sought to stand out, boost app membership, and grow brand awareness in new markets. Their challenge was to connect with health-conscious consumers in their everyday environments and inspire them to take immediate action as they entered the Australian market. To achieve this, ClassPass joined forces with Oppizi.

The goals were clear:

ClassPass needed a strategy that would be both tactile and trackable—bringing their brand directly into people’s hands in 5 key Australian cities.

Campaign objectiveMarket Entry Activation
  1. 01Increase brand visibility across key urban markets
  2. 02Drive measurable new memberships on the ClassPass app
  3. 03Use a tangible offline channel to complement digital marketing
  4. 04Generate substantial growth at a competitive cost per acquisition
  5. Target geography5 cities across Australia
The Solution

Hand to hand (H2H)

Strategy

Trained brand ambassadors distributed flyers across five major Australian cities, targeting high-footfall areas where fitness-focused individuals live, work, and commute.

Why it was chosen

Face-to-face engagement with potential customers created an authentic connection, while the flyer’s clear call to action made it easy to sign up and try ClassPass straight away.

Campaign Results

Partnering with Oppizi, ClassPass ran several flyering campaigns that delivered strong, measurable outcomes across Australia. The inital 4-week push alone successfully generated over 1,000+ new customer sign-ups

130,000

Flyers distributed

1,000+

New users

5

Cities

Sustained brand awareness in competitive new markets

Created thousands of in-person and at-home touchpoints with potential customers

Demonstrated that offline marketing can drive consistent, cost-effective growth

Methodology

Why it worked

Precision targeting

Campaign zones were selected strategically to connect with health-conscious, urban consumers most likely to engage.

Live tracking

ClassPass had access to 14 key KPIs tracked in in real time via Oppizi’s dashboard, ensuring data-driven optimization.

Clear incentive

A simple, compelling offer of "One Month Free" lowered friction for sign-ups and allowed for easy measurement of ROI.

Client Testimonial

Entering Australia as an American company was a challenge for us to localize with both consumers and partners. Oppizi has helped us have feet on the ground and has helped us drive both consumer and partner awareness over the years.

Allie Mairs

General Manager at ClassPass

ClassPass

Key Takeaway

Localizing a US brand with offline

Entering Australia, ClassPass used 130,000 flyers across five cities to acquire 1,000+ new users in four weeks — putting feet on the ground to drive consumer and partner awareness.

Offline put feet on the ground, driving both consumer and partner awareness in a new market.

Related solutions

Our channels

Use addressed targeting for precision and Every Door Mail for neighborhood-level scale — both tracked, both measurable, both backed by the power of AI.

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